Return Policy
Return Policy:
Returns accepted for 30 days after arrival for any cart in 100% working condition.
Before returning, you must have at least one video call with our Huckleberry Hiking customer service team to work through any challenges or concerns you may be facing. This is a new product category that may require an adjustment period for both Sherpa and Huckleberry and we want to help you through the learning curve.
Shipping costs in both directions will be subtracted from your refund total.
Returned carts will be accepted in “used” condition as long as they are in 100% working condition. We absolutely want you on the trails with your child before you decide to return it.
Before returning, you must have at least one video call with our Huckleberry Hiking customer service team to work through any challenges or concerns you may be facing. This is a new product category that may require an adjustment period for both Sherpa and Huckleberry and we want to help you through the learning curve.
Shipping costs in both directions will be subtracted from your refund total.
Returned carts will be accepted in “used” condition as long as they are in 100% working condition. We absolutely want you on the trails with your child before you decide to return it.
Packaging Note:
To help ensure your return arrives safely, we strongly recommend using the original packaging. If the original packaging is not used and the product is damaged in transit, we reserve the right to assess the damage upon arrival and deduct repair or replacement costs from your refund.